Exchange & Returns

 

We would like to make it as easy as possible for you to make an exchange.

Items must be exchange within 7 days after getting the item.

Items exchanged outside this period will not be accepted.

We do not accept returns on SWIMWEAR items.

Please note: we do not accept returns on SALE items.

We would only accept exchange of your purchase for another item of the same or lower value than the own being exchanged or return your purchase for a credit.

If you need to exchange it please contact us to samplezmx@gmail.com and send your item to Camino al Olivo #114 , Club de Golf bosques C1 502, Ciudad De México .

 

Important return information 

Please ensure all items are returned in their original condition – unwashed, unworn, with original tags attached. Once a tag is removed from a garment, this garment cannot be returned.

Please allow up to 7 working days for your exchange to be inspected and processed.

Please be advised that Samplez does not offer returns or exchanges on any SALE items. We kindly ask that you consider your items carefully before making a purchase.

Please email samplezmx@gmail.com  if there are any questions or concerns.